Discussion about this post

User's avatar
Ganesh Shenoy's avatar

Nothing more to comment Pras but to doff our hats to the innumerable women and perhaps a few men too (?) who pack "tiffin" for their spouses and children day after day ... The kind of advance planning and execution for cooking and packing tiffin on time day after day is no less admirable than the dabbawala .. May God bless all of them !

Expand full comment
MRK's avatar

A very thoughtful topic. Apart from all that is mentioned the dabbawallas are also very commonly mentioned in Six Sigma case studies. They have been very closely tracked as a project and have achieved an error rate equivalent to six signa ie their accuracy is 99.99966%. Come to think of it this is a phenomenal achievement! Imagine a pure vegetarian waiting for his wife's dhoklas but gets mutton kheema balls instead!! This pin point accuracy rate is what has made the dabbawallas so popular and left Six Sigma practicioners in awe.

Expand full comment
8 more comments...

No posts